Login | Sign Up
Privacy Policy
Effective Date: April 3, 2025
Welcome to Trendfindr ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software tool and services (collectively, the "Service").
By accessing or using Trendfindr, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect personal information you voluntarily provide to us when you:
- Sign up for an account
- Subscribe to a paid plan
- Contact our support team
- Participate in surveys, promotions, or other features
This information may include:
- Full name
- Email address
- Billing address
- Payment details (processed securely via Stripe or equivalent)
- Company name (if applicable)
1.2 Usage Data
When you access the Service, we may automatically collect certain information about your device and usage, such as:
- IP address
- Browser type and version
- Device type and OS
- Pages visited
- Time and date of access
- Clickstream data
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. These may include:
- Session cookies (to operate the Service)
- Preference cookies (to remember settings)
- Analytics cookies (e.g., Google Analytics, for usage insights)
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the collected data to:
- Provide and maintain our Service
- Process your subscription and payment
- Communicate with you (e.g. updates, support, account alerts)
- Improve, personalize, and expand our Service
- Monitor and analyze usage and trends
- Ensure compliance with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information only with:
- Service Providers: for payment processing, hosting, analytics, etc.
- Legal Authorities: if required by law or subpoena
- Business Transfers: in case of a merger, acquisition, or sale of assets
All third-party service providers we work with are required to uphold appropriate confidentiality and data protection standards.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information, including:
- SSL encryption
- Secure data storage
- Access control
- Regular security reviews
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your account at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at [email protected].
7. Children's Privacy
Trendfindr is not intended for use by anyone under the age of 16. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected such data, we will take steps to delete it promptly.
8. International Users
If you are accessing the Service from outside Australia, please note that your information may be transferred to, stored, and processed in Australia where our servers are located and operated.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Trendfindr
Email: [email protected]